Update on my frozen Dillon 550B

[da gimp]

I'd found that the old battery in the low primer sensor had gone bad & leaked acid down the ram where it met the main body of the press, effectively welding the two together. I couldn't free it, & called Dillon. their customer rep told me to send it in 2 weeks ago.

yesterday Fed Ex pulls up & Dillon had sent me a new in box complete 550B press, with a note thanking me for using Dillon products. WOW.

Here's to Dillon Precision reloaders:

[Dan Shapiro]

Gotta love that "NO BS" warranty.

[JohnMOhio]

Good for you Gimp. Life is good isn't it?

John

[Litt'le Lee]

We Dillon owners try and educate the Ignorant Masses

[da gimp]

RCBS stands behind their stuff too,unlike some of the other companies.

[tpelle]

RCBS stands behind their stuff too,unlike some of the other companies.

Yep! I bent the rod in my primer pocket swager, and emailed RCBS about buying a replacement rod. A couple of days later an envelope showed up in the mail with TWO replacement rods. No charge.

[jimb]

I once bought a busted up 550B from a widow and sent it in to Dillon for rebuilding. I told them that I wasn't the original owner and asked for a repair cost estimate. Two weeks later, it arrived at my place completely rebuilt. The letter that came with it stated that the warranty went with the machine, not the owner!